The Northern Lights Credit Union Conversion Guide
The management and staff of Northern Lights Federal Credit Union are excited to introduce our new core operating system.
There will be many new features being rolled out over the next few months to improve your overall banking experience.
We understand there are always some initial challenges with a major conversion regardless of all our work and efforts to minimize impact on our valued members and customers.
We appreciate your patience in this process and look forward to serving you with many enhanced services.
Please make note of the conversion dates outlined below.
Consider increasing your cash on hand for the weekend of January 31st as our branches will close Friday January 31st at 5:00 p.m. and will not reopen until Tuesday February 4th.
Please also take the opportunity to download or print off your e-statements as these will no longer be available after Friday January 31, 2025.
We look forward to seeing you on Tuesday February 4th.
Sincerely,
The Northern Lights Credit Union Team
What will be changing for our membership
and what is staying the same
- Some Account and All Loan Suffixes
- New and Updated Online Banking
- New Mobile App
- Text Banking
- Our Core Banking System
- Service: You will have the same friendly NLFCU Credit Union staff, along with the same great service.
- Member Numbers: Most membership numbers will NOT change. All suffix numbers will change.
- Debit/ATM and Checks: You can still use your current Debit/ATM cards and checks.
NEW ACCOUNT & LOAN SUFFIXES
CHECKING/SAVINGS
ACCOUNT
Primary Savings: 000
Secondary Savings: 001-019
Youth Savings: 50-51
Business Savings: 60
Premier Savings: 30
Christmas Club: 40-41
Sky Checking: 100-110
Roots Checking: 100-110
Nonprofit Checking: 110-115
Business Checking: 120-125
Money Market: 130-135
Traditional IRA: 200
Roth IRA: 205
Escrow: 250-251
Certificates of Deposit: 300-349
LOANS
ACCOUNT
New Auto: 500-509
Used Auto: 520-529
Recreational: 540-549
SH/CD Secured Loans: 560-589
Unsecured Loans: 590-599
Workout Consumer: 610-619
Business Loans: 630-639
Closed End Home Equity: 700-705
Business Real Estate Loans: 710-715
HELOC – Fixed: 800-805
HELOC – Variable: 810-815
Business LOC: 820-825
Upgrade timeline
what to expect and when to expect it
- ACH deposits scheduled for January 31st will be posted prior to systems going offline. Any ACH deposit received after that time will be processed on Monday, February 3rd.
- Print a copy or write down any of your automatic transfers that were set up in online banking to verify that they have all transferred into the new online banking system.
IMPORTANT
READ OVER THIS UPGRADE IN ITS ENTIRETY.
- NLFCU Phone Banking will be available on February 3rd.
- ltsMe247 Online Banking and Mobile Web: Log in using first-time login instructions provided on the next page.
- Please Note: all Mobile Apps will be available as soon as Google and Apple release. Please check the NLFCU web-site and Facebook for updates.
- Android users will need to delete your old NLFCU Mobile app, search for “NLFCU Mobile” in the app store and log in using the same credentials as lt’sMe247 Online Banking.
- Apple users will have an option to upgrade their current NLFCU app after the core upgrade.
Introducing our newest online and mobile banking products
Upgrading our core processing system will allow us to offer great new products and services. Online Banking will have a new look and new functionality, as will our mobile app and mobile web service. NLFCU Anytime Telephone response will be re-branded, but will not change functionally.
New Online Banking
IT'S ME 24/7 ONLINE BANKING
- Accessing Online Banking: You will continue to go to northernlightscu.com to access our Online Banking platform. If you have previously bookmarked an old login page, you will need to update your bookmark.
- Username: For all users, your username/login will be your NLFCU member number. You will then have the option to create a new username if you choose.
- Passwords: Select “First Time User,” enter member #, then the eight-digit password will be the full SSN PRIMARY member’s SSN. You will then select either phone or e-mail to receive an authorization code. You will be prompted to create a new password after you log in for the first time and that will be your password going forward.
NEW Mobile Banking App
ITSME247 MOBILE BANKING APP
- Mobile check deposit
- Ability to see transaction details when viewing history
- Ability to apply for a loan
Security Settings: As part of your re-enrollment, you will select new security questions and answers.
eAlerts: You will need to re-establish your alerts in our new online banking platform. The last day you will receive eAlerts from our current online banking platform will be 1/31/2025.
Bank-By-Phone Updates
NLFCU Phone Banking
- Call 800-860-5704 (toll-free).
- Enter your member number, then 399#.
- Enter your temporary PIN (the last four digits of the Primary Account holder’s Social Security number), then press#.
- You will be prompted to enter a new PIN, then press#.
- Confirm your new PIN.
- Account inquiries, including balances and recent transactions
- Funds transfers
- Hear current rates or calculate estimated loan payments
- Change your PIN
- Change to a different member number
- Other CU services, including locations and hours
- Repeat this menu
- End the call
- CU Talk Tutorial (press * to exit the tutorial and return to the main menu)
ACH Deposit Timing: Our upgraded system will have the ability to post ACH deposits to member accounts multiple times per day; however, the timing of the deposits will change somewhate with the system.
*NEWBANK By Text
ITSME247 Text Banking
- Send a text command and receive replies for account balances.
- Enroll in e-Alerts to be notified of your balances, when electronic deposits or withdrawals are made or when a payment is due.
- Log in to lt’sMe247 Online Banking at northernlightscu.com.
- Click the Go Mobile button on the toolbar.
- Select Text Banking Home.
- Follow the prompts to enroll.
- After enrollment text commands to IM247 46247
Note on Text Banking: A list of text banking commands will be provided to you during the enrollment process. There is no NLCFU fee associated with text banking, but your mobile carrier’s standard text messaging fees will apply.
